“Build it and they will come?”

Have you implemented an online community or collaboration solution but aren’t seeing the results you expected and don’t know why? Successful implementation and performance of a social business platform requires more than just putting the technology “out there”.

Proper management after the launch will ensure the buy-in and ongoing engagement key to growth and long term success in reaching your business objectives.

Beyond Social can guide you to avoid making common mistakes that often result in weak community performance. We understand the specifics involved in the role and responsibilities associated with community management because we’ve lived it.  Let us share the know-how, the lessons learned, the techniques and “tricks of the trade” to help you sustain and grow your community platform including:

• Configuration & administration best practices
• Governance and moderation
• Marketing and onboarding tactics
• Gamification
• Advocate and champion programs
• Configuration best practices